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Portal Benefits

Enhanced Client Loyalty & Support

Through speedier updates and alerts of each question, purchase, cancellation, wish list, or other concerns they may have throughout their online approach, customers obtain an upgraded way to communicate with businesses and organizations. Since self-help works well in these situations for digital contact, client portals save a great deal of time when compared to traditional methods. Without human intervention, many questions are answered in a matter of minutes, saving time and effort.

Faster Communication & More user-friendly

The web portal makes the use of all information user friendly by providing the necessary information in one scoring system. Important pages are centralized and used for faster communication and access. The page or portal can be accessed with a single user ID/login ID and password, which makes it easy for the consumer. Creating a brand archetype allows you to customize and transform data to meet your company’s growth goals and specific requirements.

Data accuracy with faster access

With accurate information, statistics and reports, the company can understand its position in the market and reach its target audience thoroughly. This helps to understand the overall health and performance of the company from the perspective of consumers. A unified system monitors all the information that the company can use to create the right decision-making strategies to improve its performance and grow accordingly.

Secure and centralized data system

By maintaining many access points, it becomes difficult or almost impossible to ensure security or end-to-end encryption. A centralized, structured portal provides better security for both businesses and consumers. Adding, deleting or simply accessing is covered by the security policy. Multiple web applications are more difficult to manage and maintain because they are also expensive to maintain. A web portal can therefore become a single portal for all digital communication and access needed by a company that needs to manage its expansion and customer relationships.

“Do you currently wish your facility had a simple streamlined way of viewing all up-to-date details regarding your equipment purchases, disposable/equipment buyback income, repairs & disposable scope orders?💻

Or do you dread utilizing a cumbersome site of a current vendor? 🤦🏼‍♀️

Look no further! 👀

We have a proprietary, user friendly customer portal in which you can access from your phone or computer 24/7. Secure with your individual log-in credentials. You will be able to view ytd/previous years of spend, budget, view repair orders/evaluation reports with pictures, sort by facilities & departments, easily enter approvals/PO#s, see invoices, view your inventory, review contract details such as real time consumption (if no contract in place then all T&M repairs will populate), see what’s out for service currently, track each scope/device in real time & find out return eta, see damage/repair trends as well as the level/category of severity in order for us to tailor in-services according to your facility’s damage/repair trends to minimize reoccurrence. Additionally, you’ll be able to view ALL records of equipment purchases, disposable/equipment buyback income & disposable scope purchases. You can review ALL in-services & proactive maintenance inspections logged! You can also simply export data to save, send or compare year over year as needed. 📉”